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Audiotex Solutions & IVR

Audiotex/Interactive Voice Response (IVR) applications allow automated call handling in which the caller uses a voice menu to reach the desired information or service. Entry takes place via the keys of a telephone.

Another option of accessing information is language control. Here, the menu is accessed through language or word recognition. Audiotex services are particularly suitable in combination with classic advertising methods.

A major advantage of the Audiotex Solutions is the fully automated process, the around-the-clock availability of the offered services, and rapid access to the desired information.

Options for use:

  • flirt and dating hotlines
  • raffles via the telephone
  • service via telephone
  • various information hotlines
  • telephone entertainment
  • message with recording (voice mailbox)
  • fax access

Advantages:

  • around-the-clock availability: 24 hours a day, 7 days a week
  • simple and rapid maintenance and change via the internet or telephone
  • rapid and flexible access option to the desired information
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Österreich
Country
Österreich
News
16.12.2011 :: Hungary  ::

Increase in VAT rate

28.11.2011 :: Poland ::

Changes in regulatory provisions

13.07.2011 :: Sweden ::

New Code of Conduct

01.06.2011 :: Spain ::

Change in 902 caller rate

28.04.2011 :: UK ::

New Code of Practice from Sep 11

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